IT Helpdesk Assistant – The Children’s Trust

In Office, Volunteer Opportunities by Lisa Irwin

The Children’s Trust are looking for an IT Helpdesk Assistant to be part of their busy, friendly and dynamic team providing essential administrative support with their helpdesk.

What will the role involve?

  • Answering phone calls
  • Logging and updating helpdesk requests
  • Opportunity to work with industry standard software packages and IT infrastructure
  • Providing  administrative support where needed

What skills and experience will you need? 

  • Confidence with Microsoft Office
  • Friendly and professional phone manner
  • Adaptability and flexibility
  • A ‘can do’ attitude
Enquire about volunteering