Citizens Advice Reigate & Banstead are looking for Administration and Reception volunteers to volunteer at their office in Redhill. They are looking for volunteers to help out with admin duties, the role will include: Reception duties, processing client information received at the bureau e.g. incoming and out outgoing post. Filing and shredding, create, maintain and archive paper and electronic filing systems in accordance with the bureau’s systems and procedures. Work collaboratively with other colleagues involved in the advice work process. Provide a service that is based on sensitivity and respect for clients, liaise with and advise staff regarding support for individual clients, use IT for record keeping, where necessary. Attend relevant internal and external meetings as agreed with the line manager, prepare for and attend supervision sessions/team meetings/staff and volunteer meetings as appropriate. Undergo relevant training as identified with the line manager and any other relevant admin and support duties required to ensure the smooth running of the bureau. Timings: Wednesday’s and Friday’s.